Privacy Policy

Last updated: May 2026

eSpeedz ("we", "us", "our") operates the website at espeedz.com. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you purchase an eSIM plan, we collect:

• Email address: to deliver your eSIM QR code and order confirmation
• Payment information: processed directly by Stripe. We never store your card details.
• Transaction data: order amount, plan selected, transaction ID, for order fulfilment and support

We may also collect standard web analytics data (page views, device type, referral source) to understand how visitors use our site.

How We Use Your Information

• To fulfil your eSIM order and deliver your QR code by email
• To provide customer support if you contact us
• To improve our website and services
• To comply with legal obligations

We do not sell your personal data to third parties.

Third-Party Services

• Stripe: payment processing. Stripe's privacy policy applies to payment data: stripe.com/privacy
• Brevo: transactional email delivery of your eSIM QR code
• Make.com: workflow automation for order processing

Cookies

Our website uses minimal cookies for essential functionality (session state). We do not use advertising or tracking cookies beyond what is necessary for the services listed above.

Data Retention

We retain your email and order data for up to 2 years for support and legal compliance purposes. You may request deletion at any time.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at desk@espeedz.com.

Contact

For any privacy questions: desk@espeedz.com